Refund policy
Effective Date: August 19, 2026
We want customers to be satisfied with purchases from PATRIOT OFFERS USA.
30-Day Return Policy
Unless a product is identified as final sale or otherwise excluded below, you may request a return within 30 days of delivery.
To qualify for a return, the product generally must be:
- In the same condition in which it was received
- Unused and unworn
- Free from customer-caused damage
- In its original packaging where applicable
- Accompanied by proof of purchase
To begin a return, contact:
Please include your order number and reason for the return.
Do not send a return to our business address without first receiving return instructions. Returns sent without authorization may experience significant delays or may not be accepted.
Apparel
Apparel must be unworn, unwashed, and in resalable condition.
Items showing signs of wear, washing, stains, odors, alteration, or customer-caused damage may not qualify for a refund.
Collectibles
Collectibles must be returned with their original packaging, certificates, presentation cases, protective materials, and included accessories where applicable.
Items that have been materially altered, intentionally damaged, or removed from sealed packaging where the product's collectible condition depends on that seal may not qualify for a standard return, except where required by law or where the item arrived defective or damaged.
Damaged or Incorrect Products
Please inspect your order after delivery.
If you receive an item that is damaged, defective, or different from what you ordered, contact us promptly at info@patriotoffersusa.com.
Include your order number and clear photographs showing the problem.
For verified damaged, defective, or incorrect products, we may provide an appropriate replacement or refund and will cover applicable return costs where a return is required.
Non-Returnable Items
Certain products may not be eligible for standard returns, including:
- Personalized or custom-made products
- Gift cards
- Products specifically identified as final sale
- Used, worn, or customer-damaged merchandise
- Certain opened or altered collectibles whose condition has been materially changed after delivery
This does not limit any rights you may have for defective or incorrectly supplied goods under applicable law.
Return Shipping
Unless the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Original shipping charges, if any, are generally non-refundable unless required by law or the return resulted from our error.
We recommend using a trackable shipping service for returns.
Refunds
Once your return is received and inspected, we will determine whether it meets the applicable return requirements.
Approved refunds will be issued to the original payment method.
Banks and payment providers may require additional processing time before a refund appears on your account.
Order Cancellations
If you need to cancel an order, contact us at info@patriotoffersusa.com as quickly as possible.
We will attempt to cancel orders that have not entered fulfillment. However, we cannot guarantee cancellation once fulfillment or shipping has begun.
If an order can no longer be canceled, you may request a return after receiving it, subject to this Return and Refund Policy.
Exchanges
For the fastest resolution, contact us regarding the item you wish to return. Depending on availability, we may arrange an exchange or ask you to return the original product and place a new order.
Refund Abuse
We reserve the right, where permitted by law, to reject returns or take appropriate action in cases involving suspected fraud, return abuse, altered products, intentionally damaged merchandise, or repeated violations of this policy.
Contact Us
For returns, refunds, damaged products, or order questions:
Email: info@patriotoffersusa.com
PATRIOT OFFERS USA
GV94 INC
16W481 LAKE DRIVE APT 202
WILLOWBROOK, IL 60527
UNITED STATES
Website: patriotoffersusa.com